We'll be sorry to see you cancel, however inline with our dedication to service we'll make it as hassle free for you.
Our cancellation process is a 2 step system, firstly you'll need to:
Remove the divert to our system from your mobile*:
To do this just dial (call) ##67# on your mobile. This prevents any further calls from entering our system from your mobile.
Contact us to close the account
After you have removed the divert, simply contact us requesting closure of your account. Please confirm you have removed the divert in your message to speed up the process.
*You are responsible for removing the divert to our service to prevent future declined calls forwarding to our service or elsewhere.